I love AMAZON!!!

I believe in shouting to the rooftops when I get good service and Amazon just blew me away!  I LOVE, LOVE, LOVE my Kindle for reading. Even in a marketplace of cheaper competitors for e-readers, I find Amazon to have WAY more variety of books, mags, newspapers and even text books. But my Kindle is my baby. Well, my baby took a fall and broke. :( Being totally my fault, I put off contacting Amazon because I figured I was going to pay a pretty penny to get it fixed.  Here is the good part: not only is a fall covered under the basic one year warranty, but they are sending me a new kindle FIRST along with a shipping label to return the broken one! No questions asked, no hassle, no COST.  HOLY MOLY! I love outstanding service!